US Shipping Info
When you placed your order, you were asked to select either First Class, Priority or Express Mail.
One or two days after your order was shipped you should have received an automated message with your tracking number, which starts LX and ends IL, e.g. LX403074476IL. We use Israel Post's ECO Post service for most First Class shipments. Average shipping time is 5-9 days.
Typically Israel Post tracking is useful to check when your package leaves the country, and USPS may be more up-to-date 2-3 days later.
After you enter your tracking number, you might want to have USPS send you tracking updates. Simply look for the Text and Email Updates arrow, click on the arrow and enter your name and email address.
Priority shipping is handled by Israel Post's express service, EMS, which is highly reliable and provides excellent tracking information.
Shortly after your order was shipped you should have received an automated message with your tracking number, which starts with EE, ends with IL and has nine digits in the middle (e.g. EE150943985IL).
Once in the US, your package is handled as USPS Priority. After you enter your tracking number, you might want to have USPS send you tracking updates. Simply scroll down to Text & Email Updates and click on the arrow.
If you have an questions, concerns or difficulties with tracking, feel free to contact us and we'll be glad to help.
Express shipping is handled by DHL Express from start to finish. Shortly after it ships you can expect to receive an automated email message with a 10-digit tracking number. Typical shipping time is two days, and shipping to the New York area can be as little as one day.
DHL Express Tracking>>